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Customer reviews

Honest reviews from homeowners who chose Kitchen Worktops Plus.

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Rated for service

From first call to final fit

Value, communication and fitting quality — in customers’ own words.

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Real kitchens

Worktops people live with

Family-direct surfaces, templated and fitted across the UK.

Kitchen Worktops Direct on Trustpilot — the team behind Kitchen Worktops Plus

Independent reviews from customers who ordered, templated and fitted with us — published on Trustpilot, in their own words.

Excellent · TrustScore 4.9 73 reviews on ★ Trustpilot

Read all 73 reviews on Trustpilot

  • 4.9 TrustScore out of 5
  • 73 Trustpilot reviews
  • UK-wide template & fit

Hanex success

Chose a Hanex worktop. Had plenty of questions etc but Jo & George were excellent: friendly, reassuring, efficient and very good at explaining things. Steve & Daz turned up a day early, but they did ask beforehand if that was ok. Again, very efficient, finished work was excellent and everything left tidy. From day one, everything seemed to run too smoothly and I was waiting for the inevitable mistake, but it never happened. I would definitely recommend the worktop, the company and the fitters. Just remember to have an ample supply of coffee and chocolate biscuits for Steve & Daz!

Howard D Ayles Trustpilot · 3 Nov 2026

Just the nicest team gold stars all round from us

Right for our first call with George we felt we were in good hands. Knowledgable and helpful took the stress away from ordering online we felt reassured and both he and Jo were just so nice to deal with. Steve and Daz came to fit on the hottest day but were so professional friendly and sorted out all the issues we had along the way. We are delighted with our Corinth Copper Fleck worktops they look stunning. Thanks to all. Would highly recommend gold stars all round.
Luisa & Julian

Luisa Pazienti

Trustpilot · 14 Aug 2026

Grand job !

Had a really good experience with kitchen worktop direct. They gave good advice and several options to get our worktop back looking like new. We decided to go for a total repolish , they arranged everything. Workmen arrived promptly, kept good communication, were friendly and gone on with the work. They Did a grand job, left the kitchen spotless!
Would definitely use them again

Nita Golding

Trustpilot · 11 Jun 2026

This company was extremely excellent…

This company was extremely excellent all the way through my repairs. They kept me informed at every stage and completed the job well done ✅

STEPHANIE Hippolyte

Trustpilot · 10 Jun 2026

I am a kitchen / cabinet maker

I am a kitchen / cabinet maker, and I have worked with the team at kitchen worktops on 4 bespoke projects (in London & Edinburgh) and counting, including my own kitchen. Communication, pricing and quality of installation are all fantastic, I would highly recommend.

Cal

Trustpilot · 10 Jun 2026

A great service - start to finish

From the first call evryone was really helpful with advice and estimates (Which were very competitive). They replied very promptly to all my queries. It all happened quicker than I expected with the material turning up in a couple of days after the order. The fitters did a great job and left the place clean and tidy. Would highly recommend

Greg

Trustpilot · 10 Jun 2026

I'm really pleased with my Genesis…

I'm really pleased with my Genesis recycled glass worktop and very much appreciated that George, Jo and the fitters Steve & Daz made what might have been a very stressful part of my new build much easier than I could have hoped for. Any reservations I had about ordering online were unfounded as there was always someone at the other end of the phone to talk me through the process. Thanks to all the team.

Laila Dudhill

Trustpilot · 27 Apr 2026

Brilliant service

Brilliant service , can’t fault it in anyway, Paul Grimshaw

Paul Grimshaw

Trustpilot · 22 Mar 2026

Excellent worktop fitting

Steve did an excellent job on our Corinth copper fleck and really pleased with the result.
He was very considerate and ready to accomodate our requests.
Would definitely recommend!

Phil Cundale

Trustpilot · 13 Feb 2026

New work surfaces installed today

New work surfaces installed today. Excellent job.

Graham Howard

Trustpilot · 23 Dec 2025

Excellent admin staff and speedy…

Excellent admin staff and speedy service - went way beyond my expectations!

Tony

Trustpilot · 26 Nov 2025

Joyce Davis

Excellent level of service from Kitchen Worktops Direct. Communication was first class throughout and nothing was too much trouble, including the efficient rescheduling of our delivery time. I had never actually ordered worktops before but I reckon that I couldn't have had better or more friendly help anywhere than from George and Jo. We love the new worktops! Keep up the good work, KWD!

Joyce Davis

Trustpilot · 6 Nov 2025

Amazing Service

The reviews say it all. Excellent service all the way through exceedingly professional and very personal both Jo and George were more than helpful nothing was too much trouble and the process and communication exceeded expectation. There were a few small hiccups as with any project but these were sorted without it being a problem. We love our new kitchen and I would certainly recommend Kitchen worktops their service and value for money was amazing.

Sue

Trustpilot · 28 Oct 2025

Immaculate service.

Immaculate service from the very first telephone call, Level of knowledge and advice brilliant (thank you George) culminating in my order that was significantly cheaper and better quality to my original concept. My order included installation and the fitter arrived with required material and fabricated the worktops on site. So very pleased with the final product and impossible to see any joints.

TERRENCE PENNELL

Trustpilot · 17 Oct 2025

Kitchen Worktops Direct delivered an…

Kitchen Worktops Direct delivered an excellent end-to-end service on our recent Corian worktop requirements for one of our residential properties and were outstanding from start to finish. Jo and George provided first-class communication, great pricing and excellent workmanship. Highly recommended! we’ll definitely use them again.

Beatrice Alrimo

Trustpilot · 9 Oct 2025

Good communication from the start and…

Good communication from the start and very professional. There were a few problems initially but they were sorted without any issues. Really nice tradesmen who did a great job..

Amanda Smith

Trustpilot · 7 Oct 2025

Outstanding!!!

Outstanding!!!

I recently had the absolute pleasure of working with George at Kitchen Worktops Direct. From the very first contact, George's expertise and enthusiasm shone through—he patiently answered my endless questions about materials, sizing, and finishes, making the whole process feel effortless and exciting rather than overwhelming. What truly set George apart was his unwavering attention to detail. George went above and beyond to coordinate logistics without a hitch. George isn't just a professional; he's a genuine delight to deal with—warm, responsive, and genuinely passionate about creating perfect kitchens. If you're looking for kitchen worktops—George will make your dream worktops a reality! Highly recommend!

Customer

Trustpilot · 15 Sep 2025

Excellent service all round

Excellent service all round. We live in Guernsey and were struggling to find a local company to do our new kitchen worktops.
George was massively helpful throughout the process and we cannot thank him enough.
Jo in admin gave us excellent service and ensured that everything was available and ready for collection on time!
Would definitely n recommend!

Shaun Prinsloo

Trustpilot · 12 Aug 2025

Excellent service from start to finish

Excellent service from start to finish! George and Jo were so helpful throughout, taking time to explain everything to me and respond to my many many questions and get my worktop through quickly. Steven and Daz who came to install the worktop did an excellent job and I love my worktop! Greta communication and a brilliant product!

Sophie Lyons

Trustpilot · 25 Jul 2025

Excellent Experience

I needed a Corian worktop in a custom size for our bathroom vanity. I contacted a couple of places. One never came back to me. Which was lucky, as Kitchen Worktops-direct has been amazing. George made sure that I always knew what was happening. Although this was a minor job, and they could have said no, the experience and customer service were exceptional. I would definitely go back to them again in the future.

Stanislava Fox

Trustpilot · 9 May 2025

Showing the 20 most recent reviews, copied word for word from Trustpilot. See every review, including any lower ratings, on our Trustpilot page. View on Trustpilot →

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